Role — UX Consultant

Automation
Energy Tariff

Energy & Utilities Mobile App Smart Home UK Market
Smart Metering
Energy usage dashboard
Smart Home Control
Remote appliance management
Usage Analytics
Retail insights & rewards
Smart home energy management interface

“Smart energy is not just about reducing bills — it’s about giving people genuine control over their consumption and their home.”

— Design Philosophy, npower Project

Problem Statement
01

Leading supplier of gas and electricity for residential and business customers needs to upgrade their brand as per the latest trends in order to sustain in the market with their competitors.

Scope
02

Solution to have innovative ideas along with Smart meters and Smart data that helps to manage all aspects of their account within the App.

Benefits
03

Ability to view the usage pattern along with smart home that enables the users to remotely control the Appliances within the house.

npower Mobile Application

Smart Energy in Your Pocket

A reimagined mobile experience that gives residential and business customers full visibility and control over their energy usage, billing, smart appliances, and reward points — all in one place.

Energy Dashboard
Energy dashboard showing usage across Energy, Gas and Combined tariffs

Real-time energy usage across Energy, Gas & Combined tariffs with smart top-up and appliance tracking.

My Rewards
Rewards programme with loyalty levels and cash redemption

Gamified loyalty programme with levels, points balance, and one-tap cash redemption to incentivise smart usage.

Smart Meter Integration Usage Pattern Analytics Remote Appliance Control Loyalty & Rewards Gas & Electricity Toggle Smart Top-Up Bill Management